Sales Policy
Effective Date: January 3, 2025

At Tuttiskinn, we are committed to providing high-quality products and exceptional customer service. This Sales Policy outlines the terms and conditions that apply to all sales transactions conducted through our website, tuttiskinn.com. By making a purchase from our online store, you agree to the following terms:

1. Product Availability

  • All products listed on our website are subject to availability. While we strive to keep our product information accurate, there may be occasions when an item is out of stock or unavailable.
  • If an item you ordered becomes unavailable, we will notify you as soon as possible and offer you the option to cancel the order or choose an alternative product.

2. Pricing

  • All prices on our website are listed in USD (United States Dollars).
  • Prices may change at any time due to market conditions, promotions, or other factors. The price at the time of your order will be honored, and any price changes after your purchase will not apply to your existing order.
  • Sales tax will be calculated at checkout based on the applicable tax rates in your location.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email containing your order details. Please check this confirmation to ensure that all information is correct. If you find any discrepancies, contact us immediately at info@tuttiskinn.com.
  • Your order is not fully processed until we send a shipping confirmation email, which includes tracking information.

4. Payment

  • We accept various payment methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
  • Your payment will be processed at the time of purchase. If there are any issues with payment authorization, we will notify you, and your order will not be shipped until payment is successfully processed.

5. Shipping and Delivery

  • We offer shipping options for both domestic and international orders. Shipping costs will be calculated at checkout, and you will be provided with an estimated delivery time.
  • We will make every effort to ship your order promptly. However, delivery times may vary depending on location, shipping method, and other factors outside our control.
  • Please ensure your shipping information is accurate when placing an order to avoid delays or misdelivery.

6. International Orders

  • For international orders, additional customs duties, taxes, and fees may apply upon arrival in the destination country. These charges are the responsibility of the customer.
  • Please be aware that customs regulations vary by country, and Tuttiskinn is not responsible for any delays or issues caused by customs.

7. Cancellations and Modifications

  • Orders can be canceled or modified before they are shipped. If you need to make any changes to your order, please contact us as soon as possible at info@tuttiskinn.com. Once an order has been shipped, it cannot be modified, but you can return the items for a refund or exchange.

8. Returns and Refunds

  • Our Return and Refund Policy applies to all sales. Please review this policy for detailed instructions on how to return items and request a refund.

9. Promotional Offers

  • Occasionally, we may offer discounts, sales, or promotional codes. Promotional offers are subject to specific terms and conditions, and they may have expiration dates.
  • Promotions cannot be combined with other offers unless explicitly stated.

10. Customer Service

  • Our customer service team is here to help. If you have any questions or concerns about your order, products, or this Sales Policy, please reach out to us at info@tuttiskinn.com.

11. Limitation of Liability

  • Tuttiskinn is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the total amount paid for the products purchased.

12. Changes to This Sales Policy

  • We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about our sales practices.